The delivery time for standard shipping in the United Kingdom is between 6 and 10 working days.

We take all necessary steps to ensure that your order arrives as quickly as possible without compromising on the quality of our service.

Yes, all orders placed come with fast and free delivery

For orders with multiple items, we may dispatch them individually due to stock availability in our dispatch warehouse. This method allows us to make your delivery efficient and environmentally conscious by optimising our use of resources while meeting our high quality standards.

To track your order, please follow the link below:

Click here

Some of our products are located and shipped from within the United Kingdom, while others are shipped from China. The warehouse we ship your order from may vary depending on stock levels and demand. For full transparency, our products are not manufactured in the United Kingdom; they are generally made in China. This allows us to offer you high-quality products at the best possible prices.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our ‘Shipping policy’ page for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact page or info@leflair.co.uk.

When paying online, whether by credit card or another payment method, we guarantee maximum security by using an SSL-secured site. Your details are sent directly to our payment service provider using SSL encryption to authorise and complete the transaction. We do not store your information on our servers.

In alignment with our commitment to convenience and security in payment transactions, we accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay. To ensure the efficiency and quality of the customer experience, we do not accept cash orders or bank transfers.

We will only charge your card when your order is ready for dispatch within 24 hours as part of our commitment to a responsible and transparent payment process.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account

It is possible to customise your order before it enters the processing status. If you have any questions or would like to check the status of your order, please contact us at info@leflair.co.uk. Your request will be handled with the utmost care.

As we aim to process orders as fast as possible, you must request any changes/cancellations within 15 minutes of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a full refund after it is received.

If your product malfunctions or suffers damage after delivery due to external influences, this is covered by our warranty conditions. Please inform us within 24 hours of receipt of the goods. After this period or if the product has not been stored in accordance with our instructions, we will unfortunately not be able to grant a warranty claim.

Contact us at info@leflair.co.uk, through our contact form, or visit our return page.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

The prices displayed on our site are tax-free in pounds, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

You can email us at info@leflair.co.uk where our customer service team will be happy to help you with whatever you need!